155 Stanhope Sparta Rd, Andover, NJ 07821, USA
Not resolved
Customer service

Saw a dog that I loved, put in the application and was told it was adopted. Next day I got an email saying it was an error as Debbie didn't see it in the Kennel and it was in a Foster Home- resubmitted application.

No reply, listed references including my Vet, and someone that had adopted from them this past year. Only reference that was checked was my Son and the woman asked if I were capable of taking care of a dog. I have had 2 rescues over the years. Also, Vet and other reference were never called.

The woman was surprised that I had an acre of chainlink fenced in yard. Guess she never read my application. Next I was told the dog went to "a better fit". Nice wording!

All their hype and fund raisers make me wonder why the volunteers aren't better trained. I tried to call Debbie & the Founder of OSCAR - no one called back.

Review about: One Step Closer Animal Rescue Pet Adoption.

Reason of review: Poor customer service.

I didn't like: Very disorganized, Are hopelessly misleading.

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