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Why are Negative comments about your TERRIBLE communication routinely deleted on Facebook? Why not apologize & try to improve?

Why always blame the whistle blowers & use the pathetic go to excuse of being all volunteer-,which is NOT even accurate? Proceed with caution. They like full kennels and exploiting the advertising value of certain breeds. They have a comfort zone of an acceptable number of adoptions each week.

They rarely check vet references or do home inspections. Very Disingenuous. It's a family affair catering to sisters, in-laws, family, friends and insiders only. Small circle of influencers.

Opinionated Tight Group. It seems as though they really seek to just collect all your personal information. Wanna volunteer? Fill out the form.

Wanna adopt? Fill out the other form. Wanna foster? Fill out the other form.They will only answer questions until you comply with filling out all their forms.

Then, poof, you are dead and they disappear, dropping all communication. You are persona non grata and the animal in need is irrelevant. Most unusual, like a group of gypsy fortune telling thieves, using well wishers and honest volunteers who have no idea of how unkind and unprofessional the management really is. Sure they provide a service, but they are certainly in no hurry to get a dog out of the shelter and into loving arms.

They accountable to no one. Cool cucumbers, slick, evasive, passive aggressive, egotistical, beyond dismissive, beyond arrogant, beyond Disingenuous! They are Very happy with themselves and pleased with their reputation. They are Great fundraisers.

They are quick to blame those who know how rescues should be run and can be run. Previous complaints are a pattern of their behavior, not isolated incidents. There's a reason you can't talk to anyone. Like the Wizard of Oz, they hide behind the curtain of ignoring emails.

" Listening is SO boring when it's the mind or wallet you hear and NOT the heart!" Spare your family the heartache, there are plenty of self-sacrificing, not self-serving, groups placing animals in need into loving homes! You'll NEVER get an apology or HONEST answer from this pack of wolves in sheep's clothing. The prettier or cuter the animal, the longer they'll hang on to it to drive Web traffic. Sadly, Decision makers are Irrational control freaks who should be ashamed of the business model they have adopted!

They enjoy abusing potential adopters or it wouldn't be their business model. Carrie, as a "Professional", you KNOW better! You'd be fired if you treated your workplace like this! If you valued a Positive Customer Service experience, you would be Above Normal, rather than Abnormal!

Why won't you strive to improve and be The Best? Put the Superior Attitude in your pocket, empty more kennel runs and quadruple your turnover rate of lucky pups. Be grateful so many want to open their hearts and homes. The Bitterness of Poor Treatment is Long Remembered after the Sweetness of a Cute, yet inaccurate, Dog Bio is Soon Forgotten!

Ignoring people does NOT mean you have High Standards, it simply Proves you have LOW Class and CHOOSE to fly at an altitude BELOW customer expectation and BELOW the experienced and qualified Dog Lover level of acceptance! Shame on you! Get over yourselves and your misplaced security addiction! You are doing a Wonderful Thing in a Horrible Way!

:( We only Curse the Darkness because You Spit Out the Light of Your Own Candle. :(

Reason of review: Poor customer service.

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